Know Your Customer

1.1 Guided by international rules on the prohibition of opening and maintaining anonymous accounts, as well as the AML policy, Lotto N Crowd, an affiliate of The Lotter provides for the Site Users to undergo the Know Your Customer (KYC) verification procedure.

1.2 By registering a Personal Account, the User agrees that a Know Your Customer (KYC) check may be initiated in relation to him. As part of the verification process, reasonably complete information may be requested to confirm: the authenticity of the person and other personal data provided during the registration process; the validity of using certain payment methods.

1.3 Requested documentation may include, without limitation: photos, copies of photo IDs, bank statements, certificates, utility bills and other information as required. Confirmation requests can be made at any time, in cases specified in these Terms or any other cases.

1.4. After submitting the requested documentation by the User, The Lotter, within 24 hours, provides an answer on the verification results to the User’s e-mail.

1.5. For the period of verification, all or some of the Site Services will be limited for the User.

Why are we worthy of your trust?

We have a license

Lotto Direct Limited obtained its Malta Gaming License in 2018, so we can offer you the best games and lotteries in the world.

We can be reached easily

Our experts are ready to help answer any of your questions via email.

We are safe

It’s safe to play with us! All your transactions are secured with 256-bit encryption, and we are PCI DSS certified.

We have great service

We have been working since 2012! All this time, millions of players from all over the world have enjoyed our great service.