Terms of Use
1. Preamble
1.1 Welcome to the www.lottoncrowd.com website (“Lotto N Crowd,” including all domains and subdomains, content, services, logos and other attributes – hereinafter referred to as the “Site”). Lotto N Crowd is an affiliate of The Lotter which is an Agento N.V. brand officially registered in Curaçao (company number: “157283”). Address: Abraham de Veerstraat 9, Curaçao.
1.2 Agento N.V. operates under a license issued by the Government of Curacao (sub-license number: “GLH-OCCHKTW0705252017”), which allows Agento N.V. to carry out any activity related to gambling.
1.3 This document (“Terms of Use” or “Terms”), along with the Privacy Policy (hereinafter “Privacy Policy”), as well as with every possible statement of supreme legal force that will be published on the Site, establish the terms of the contractual relations between Lotto N Crowd, an affiliate of The Lotter and any person who registers on the Site and subsequently gains access to the Site as a registered user (“User”).
1.4 The user undertakes to carefully read and accept the Terms when registering a Personal Account on the Site, as well as to familiarize himself with the current version of the Terms at each visit to the Site. If the User does not agree with these Terms, then he must cease to use the Site. Continuing to use the Site if the User does not agree with the Terms implies that the User accepts the Terms and the Terms are applied to the User. The Terms can be changed at any time with the obligatory publication of the change to the Terms on the Site. By continuing to use the Site after the change of the Terms, the User automatically agrees with all the changes made.
2. Site content
2.1 This Site: a) includes information about the key state lotteries of the world (hereinafter referred to as the “Lottery”); b) provides an opportunity for registered users of the Site (hereinafter “Users”) to purchase lottery tickets for individual lottery draws (hereinafter “Lottery Draw”) through the intermediary services of the Site (hereinafter “Intermediary Services”), c) provides an opportunity for registered users of the Site (hereinafter “Users”) to place Bets on the results of Draws of official state lotteries (hereinafter “Bets”), and also d) offers the Users of the Site the following Services. The list of Lotteries to which the Intermediary Services apply, as well as the schedule for the drawing of these Lotteries, are located on the Site; e) provides an opportunity for registered users of the Site to participate in virtual games based on the operation of a random number generator (hereinafter referred to as “Instant Games”).
3. Access limitation
3.1 Users under the age of eighteen (18) are prohibited from creating a Personal Account on the Site and using the services of the Site. Lotto N Crowd, an affiliate of The Lotter reserves the right to block the User’s Personal Account if Lotto N Crowd receives reliable information confirming that this User has not reached the age of eighteen (18), without the User’s right to restore the Personal Account before he reaches the age of eighteen (18). If there is any doubt as to whether the User has reached the age of eighteen (18), the User is verified through the “Know Your Customer (KYC)” procedure.
3.2 Users from the following states and territories are prohibited from using the services of the Site: Australia, Austria, Aruba, Afghanistan, Belize, Belgium, Bonaire, Sint Eustatius and Saba, France, UK, Virgin Islands (US), Minor Outlying Islands (US), Germany, Denmark, Israel, Iraq, Iran, Spain, Italy, Yemen, North Korea, Canada, Cyprus, Curacao, Malta, Myanmar, Netherlands, Norway, Portugal, Saint Martin (France), Singapore, Syria, United States of America (USA), Somalia, Sudan, Tunisia, Turkey, Finland, Sweden, Switzerland, and any other jurisdiction that the Central Government of Curacao deems online gambling illegal. This includes all of the named Nations’ Territories and Possessions (hereinafter “Prohibited Jurisdictions”). The user is obliged to inform about belonging to the states mentioned or about the User’s permanent presence on their territory before using the Site. In case of belonging to the states mentioned or permanent presence on their territory, the User is obliged to cease to use the Site. Lotto N Crowd, an affiliate of The Lotter reserves the right to block the User’s Personal Account if Lotto N Crowd receives reliable information confirming the User’s belonging to the states mentioned or his permanent presence on their territory. In case of doubt as to whether the User belongs to the states mentioned or that he is permanently located on their territory, the User is verified through the “Know Your Customer (KYC)” procedure.
4. Use of the site
4.1 Lotto N Crowd, an affiliate of The Lotter provides Users with unrestricted access to the Site and its Services, provided that they agree to these Terms and existing legislation, and also provided that Users undertake:
a) not to copy, distribute, including in a modified form, any part of the Site, including any Content, slogans, logos and other attributes, without prior written permission;
b) not to use for commercial purposes, not alter, modify, reproduce, distribute or transfer to third parties by sale, resale, license, sublicense or in any other way the Content of the Site, except as provided for in these Terms of Use;
c) not to disrupt the operation of servers or networks connected to the Site in any way;
d) not to use any automated systems while using or to use the Site;
e) not to use the means and methods of communication provided by the Site to send any commercial, unauthorized, illegal, offensive and unsolicited messages;
f) not to use the Site for fraudulent and/or deceptive purposes;
g) not to bypass, disable or in any other way interfere with the operation of the functions of the Site related to security and/or restriction and/or blocking of the use and/or copying of any Content and/or Service of the Site. Lotto N Crowd reserves the sole and complete rights to the Site.
4.2 Lotto N Crowd, an affiliate of The Lotter may terminate the User’s participation in games, promotions and contests if the Personal Account is used for fraudulent or deceptive actions, including abuse of promotional activities.
5. Services
5.1 All Users who agree to these Terms of Use are provided with the following Site Services:
a) purchase of a Lottery ticket;
b) viewing a scanned copy or photo of the purchased Lottery ticket, except for the cases specified in clause 13.9 of these Terms;
c) notification service;
d) the service of receiving a prize;
e) “Invite a friend” service;
f) services of the User support and dispute resolution;
g) “Subscription” service;
h) “Multi-Draw” service;
i) Betting on lottery results;
j) participation in “Instant Games”.
This list of services is exhaustive.
6. Personal account
6.1 To start using the Services of the Site, the User needs to create an account (hereinafter referred to as the “Personal Account”).
6.2 When registering a Personal Account, the User must provide reliable information, including the full name, gender, date of birth, in the same way as they are indicated in the identity documents, as well as the contact email address, and then undertakes to keep this data up to date.
6.3 By creating a Personal Account on the Site, the User confirms that he is an individual acting on his own behalf and in his own interests, is not limited by legislation in legal capacity, does not use funds received as a result of any criminal activity or actions, does not use bank accounts, debit cards, credit cards and/or any other payment method that he is not authorized to use.
6.4 The User agrees that he will not create more than one Personal Account for personal use, create a Personal Account for third parties and use other people’s Personal Accounts. The User is personally responsible for the activities that are carried out on his Personal Account, and independently makes sure that his credentials (including password) do not get to third parties. The User must report any unauthorized and illegal use of his Personal Account by third parties, as well as any information that indicates that the security of his Personal Account is threatened. Otherwise, all actions taken from the User’s account are recognized as committed by him and are valid.
6.5 The User has the right to delete his Personal Account at any time using the Tools available on the Site. Before deleting the Personal Account, the User is obliged to withdraw all Real money from his account. Before deleting his Personal Account, the User must confirm his consent that after deleting the Personal Account, all data contained on said account will be irretrievably deleted, and all remaining funds will go to Lotto N Crowd, an affiliate of The Lotter. After deleting the Personal Account, the User has no right to make any claims related to the deletion of data and the transfer of the remaining funds to Lotto N Crowd. Restoring a deleted Personal Account is impossible.
7. Know Your Customer
7.1 Guided by international rules on the prohibition of opening and maintaining anonymous accounts, as well as the AML policy, Lotto N Crowd, an affiliate of The Lotter provides for the Site Users to undergo the Know Your Customer (KYC) verification procedure.
7.2 By registering a Personal Account, the User agrees that a Know Your Customer (KYC) check may be initiated in relation to him. As part of the verification process, reasonably complete information may be requested to confirm: the authenticity of the person and other personal data provided during the registration process; the validity of using certain payment methods.
7.3 Requested documentation may include, without limitation: photos, copies of photo IDs, bank statements, certificates, utility bills and other information as required. Confirmation requests can be made at any time, in cases specified in these Terms or any other cases.
7.4. After submitting the requested documentation by the User, Lotto N Crowd, an affiliate of The Lotter, within 24 hours, provides an answer on the verification results to the User’s e-mail.
4.5. For the period of verification, all or some
8. User payments
8.1. Order placement
The User agrees that a) if he decides to pay for the Order with a bank card or replenish the Personal account, or b) if there are not enough funds in the Personal account to pay for the Order that he is going to place, then the money is debited from a bank card or from a card, specified in his Personal Account in advance.
8.2. Restrictive measures and confirmation
The User agrees:
a) to provide only true, valid and accurate payment information, including the payment details of the selected payment method;
b) that the Site may use various Tools, software and third-party resources in order to process the transactions;
c) that he is solely responsible for the payment of any commissions to payment systems and card issuers that are charged for processing and conducting their payments;
d) that, in addition to the cases specified in these Terms of Use, all payments to Lotto N Crowd, an affiliate of The Lotter are final and cannot be canceled or refunded;
e) that, if Lotto N Crowd has not received money from the User’s payment system or card issuer for the provided services of purchasing a Lottery ticket, the User undertakes to immediately pay the required amount to Lotto N Crowd;
f) that any temporary inability to process the payment on the part of The Lotter does not release the User from payment obligations.
9. Return of funds
9.1. General information
The User agrees that, apart from the cases expressly stipulated in these Terms of Use, any payments and fees paid by the User to Lotto N Crowd for the provision of the Services are final and cannot be canceled or refunded.
9.2 Refund
The User may request a refund at any time within one (1) year in the following cases:
9.2.1. Use of the means of payment by third parties
If the User thinks that his means of payment were illegally used by a third party to deposit funds on the Site, the User must report the incident via an email to [email protected] and request the cancellation of unauthorized transactions. The User must provide comprehensive information about the disputed transactions, including billing details, debiting dates, bank statement (if applicable) and a short cover letter with clarifications. If, after reviewing the application, it is found that the disputed transactions are indeed illegal and committed by a third party, the payments will be canceled with a subsequent refund to the payment instrument from which they were debited. After the return of funds, the Personal Account of the User who illegally used the means of payment will be blocked without the possibility of recovery.
9.2.2. Return of funds that were not credited to the User’s account
If the User thinks that funds that were debited from his means of payment were not credited to his Personal account and were not used to pay for the Order, the User can report the incident via an email to [email protected] and request a refund. The User agrees that the application will not be considered if he does not provide Lotto N Crowd, an affiliate of The Lotter with comprehensive information about the disputed transaction, including payment details, date of debiting funds, bank statement (if applicable) and a short cover letter with explanations. If, after considering the application, the accuracy of the information provided by the User is confirmed, the payment will be credited to the User’s Personal Account on the Site.
9.3. User identification information request
Before any procedure of returning the funds from the Personal Account to the User’s means of payment, a check is initiated in relation to him using the “Know Your Client” procedure.
9.4. Terms of refund
Lotto N Crowd processes any applications of the User for a refund within 7 working days. The results of the consideration of the application are sent to the User to his e-mail. The refund terms after the approval of the application depend on the payment method used. All refund terms are indicated on the “Payment methods” page in the “Withdrawal options” section. You can clarify the refund terms by contacting the Customer Support Service through one of the support channels specified in the “Support” section.
10. Anti-Money Laundering Policy (AML)
10.1. Lotto N Crowd, an affiliate of The Lotter opposes money laundering and supports anti-money laundering policies. For this purpose, in addition to what is described in these Terms of Use, the following measures are taken:
a) verifying all Users and their means of payment through the “Know Your Customer” procedure;
b) establishing that the User is not a criminal or a person suspected of a crime by checking the User in the available databases of wanted criminals and terrorists;
c) monitoring User’s transactions and identifying of suspicious transactions;
d) monitoring the User’s financial activity and identifying suspicious activity on his Personal Account;
e) refusing to accept payment for the Services through the following tools and means of payment: cash, any kind of money transfers, payments from the account of third parties.
11. Crediting and using funds on personal account
11.1. General information
During the use of the Site, the following types of funds may be transferred to the User’s Account:
a) the Winnings;
b) funds that the user deposits to the Personal Account for further use (hereinafter the “Deposit”); the minimum deposit amount is indicated on the Site. The limits for depositing this type of funds may differ depending on the means of payment.
c) any bonuses.
Winnings and Deposits are hereinafter referred to as “Real money”, and Bonuses are referred to as “Bonuses”.
11.2. Real money
The user can use Real money to:
a) place Orders on the Site;
b) within one (1) year period, withdraw the unspent Real Money balance in accordance with these Terms of Use to the means of payment used by the User.
11.3. Bonuses
The User can use Bonuses to place Orders on the Site. The user cannot withdraw the unspent Bonus balance in cash. Bonuses are available to the User within six (6) months after they are credited to the Personal Account, after which the Bonuses will be debited from the Account with an email notification.
11.4. The fund use procedure
When the User places an order on the Website, the Bonuses available on his Personal Account are used for payment first, only then the Real money available on the Personal Account are used. The User agrees that if there is a shortage of Bonuses and Real funds on the Personal Account, the funds available in the Account of that Payment Method, which the User indicated earlier on the Personal Account, are used.
11.5. Withdrawing funds from the User’s Personal Account
Within one (1) year period, the User can withdraw the unspent part of the Real money available in his Personal Account, except for cases when the Personal Account was deleted by the User. To withdraw Real money, the User can only use the means of payment which he used to make purchases on the Site. The minimum withdrawal amount is indicated on the Site. Before withdrawing the Winnings from the Personal Account to the User’s means of payment, a check is initiated in relation to the User through the “Know Your Customer” procedure.
11.5.1. Withdrawing Deposit and previously credited money
Within one (1) year period, the User can withdraw the previously made Deposit, or the funds that were credited to the User’s Personal Account as a result of failing to provide the service. To withdraw these funds from the User’s Personal Account, the User must write a request to [email protected] by e-mail, indicating the details of the means of payment and the withdrawal amount.
11.5.2. Withdrawing the Winnings
To withdraw Winnings from the Site, the User must go to the “Withdraw Winnings” section, select the withdrawal method, enter the payment details and indicate the withdrawal amount. The minimum withdrawal amount of the Winnings is indicated on the Site.
11.6. The User’s requests to withdraw money from the Personal Account on the Website are processed by Lotto N Crowd, an affiliate of The Lotter within 7 working days, after which the results of the request are sent to the User’s email. In cases where the User must go through the “Know Your Customer” verification procedure, the processing time for the application is counted from the moment of passing the verification. In some cases, the period may be increased by agreement of Lotto N Crowd with the User.
12. Lottery Draws
12.1. All Lottery Draws are conducted by the Lottery Operator. The User’s participation in the lottery is subject to the rules of a certain Lottery Operator (hereinafter the “Lottery Operator Rules”). The user reads, accepts and observes the Rules of the lottery operator independently.
13. Lottery ticket purchasing service
13.1. General information
Lotto N Crowd, an affiliate of The Lotter:
a) creates functions on the Site through which and with the help of their Intermediary services, Users can fill out and send online orders for participation in certain Lottery Draws (hereinafter referred to as the “Order”);
b) engages local representatives (hereinafter “Local Representative”) located in the states where lotteries are held to purchase lottery tickets (hereinafter “Lottery Ticket”) at official sales outlets in accordance with the Orders of Users;
c) publishes the results of the Draw on the Site, and also notifies the Users about the results of the Draw by means of automated e-mail notifications;
d) if necessary, receives the winnings for the User from the Lottery Operator and credits it to the User’s Account;
e) or, if necessary and/or possible, provides Intermediary Services in the transfer of the Lottery ticket to the User who is entitled to it, on the territory of the Lottery Operator.
13.2. Using the Lottery ticket purchasing Service
To be able to use the “Purchase a lottery ticket” service, the User must:
a) be a registered User of the Site, who provided reliable and sufficient information;
b) maintain the current Account on the Site in proper activity;
c) comply with these Terms of Use.
All users who meet all the requirements listed above, as well as purchasing Lottery tickets on grounds that do not contradict the law, have the right to use the “Purchase lottery tickets” service and own all Lottery tickets they paid for at all stages of buying a Lottery ticket.
13.3. Filling, paying for and sending the Order
In order to use the service “Purchase of a lottery ticket” for a certain Lottery Draw, the User must use certain Tools on the Site to:
a) place the Order by choosing a lottery form and numbers;
b) send the Order;
c) pay for the Order (hereinafter “Placing an Order”).
13.4. Order cost
Order cost:
a) is displayed on the Site at the time the Order is posted by the User;
b) in addition to the cost of the ticket, includes the amount charged for the Intermediary Services;
c) may be higher than when placing the Order directly to the Lottery Operator;
d) may change and it will be displayed on the Site;
e) depends on the number of fields in the Lottery ticket;
f) is accepted in dollars.
13.5. Order payment confirmation
After Lotto N Crowd an affiliate of The Lotter receives payment confirmation from the User, the latter receives an automatic confirmation of payment by email. The User can check any information about participation in the Draw, including payment details, exact time of payment and the full title of the Draw, in the “My bets” section in the User’s Personal Account. In case of an unlikely delay in payment (for example, as a result of a technical issue), confirmation of the payment will not be sent until Lotto N Crowd receives full payment for the Order.
13.6. Closing time for accepting the Order
Acceptance of Orders for participation in the respective Lottery Draw is terminated a certain time before the actual start of the Draw, the time of which is determined by the Lottery Operator. There are counters on the Site indicating how much time is left until the end of accepting Orders, but not the time before the start of the Draw. The amount of time until the end of accepting Orders may vary. After the time for accepting Orders for the Draw has expired, the User cannot submit Applications for participation in this Draw; Orders that are accepted after the closing time for a certain Draw will be automatically transferred to the next Draw.
13.7. Engaging Local Representatives to process Orders
After receiving the Order and its full Price from the User, Lotto N Crowd, an affiliate of The Lotter engages a Local Representative to purchase a lottery ticket/lottery tickets on behalf of the User from the Lottery Operator at an official sales outlet. Lotto N Crowd, an affiliate of The Lotter makes every reasonable effort to ensure that each Lottery Ticket is provided to the User in an appropriate manner and is purchased in accordance with the time frames established by the Lottery Operator. The User agrees that since the Lottery Ticket can be purchased immediately after receiving the Application, the possibility of the cancellation does not apply. Payment for the Order by the user is final, non-cancellable and non-refundable, except as described in these Terms of Use. If there is a discrepancy between the numbers of the Order and the numbers in the Lottery ticket, the numbers in the Lottery ticket prevail.
If the Local Representative for any reason was unable to purchase a Lottery Ticket after receiving the Application in accordance with the time frames established by the Lottery Operator, the Application is postponed to the next Draw.
13.8. Syndicate Game
The Site allows Users to purchase shares in possible future winnings derived from the pool of Lottery Tickets (the “Syndicate Game”). The Syndicate Game service does not allow the User to select Syndicate members and ticket numbers.
Syndicate Game offers the opportunity to purchase one or more equal shares of potential future Syndicate winnings (“Shares”) as they become available.
Lotto N Crowd, an affiliate of The Lotter places information on the Site, thus determining:
• the total number of Stakes in the Syndicate going on sale;
• the number of Lottery Tickets in the Syndicate;
• numbers selected on Lottery Tickets in the Syndicate.
All information is provided on the Site, even prior to joining the Syndicate.
By purchasing a Share, the User does not acquire possession of any particular Syndicate Lottery Ticket. The owner of these Tickets will be considered Lotto N Crowd as the Syndicate manager. The amount of Winnings due to the User to be paid out in accordance with the Syndicate Winning Lottery Tickets (the “Syndicate Winning”) will be calculated in accordance with the number of Shares acquired by the User in the total number of Syndicate Shares.
Any number of Shares that are not purchased by the Users will be transferred to Lotto N Crowd.
Syndicate Game may not be available in combination with other Services provided by the Site.
13.9. Lottery ticket viewing Service
The user has an option to view scanned copies or photographs of the Lottery tickets purchased by them in the “My bets” section on their Personal Account. The User agrees that it takes time to make a copy of the Lottery Ticket and upload it to the Personal Account; therefore, there may be a delay between the time the Lottery Ticket is purchased and the time when the copy of the Lottery Ticket will be available for viewing on the Personal Account.
The service of viewing a lottery ticket in the form of a scanned copy is not available when playing in the Syndicate.
In cases where the display of barcodes and other information on scanned copies is impossible due to the rules of the sale and operation of tickets, as well as the need to maintain confidentiality and safety of Local Representatives, these elements of the ticket are hidden and inaccessible until physical transfer to the owner.
14. Carrying out the draw and results
14.1. After each Draw, the Lottery Operators publish the winning numbers (hereinafter “Winning Numbers”), which are final and unconditional. If the User’s Lottery Ticket contains winning numbers, he may be entitled to a Prize from the Lottery Operator (hereinafter the “Prize”). The Lottery Operator has the exclusive right to determine the number of Winning Numbers that must be guessed in order to receive the Prize. The official results of the Draw, including the amount of numbers and prizes won, are published on the Website as soon as possible after their official announcement by the Lottery Organizer. The User agrees that it takes time to upload the Results of the Draw on the Site, so the Results of the Draw can be uploaded to the Site some time after their official announcement. If the User’s ticket turns out to be a winning one, an automatic notification of the Winning will be sent to the User’s e-mail indicated in his Personal Account.
14.2. Only the results of the main Draw are tracked and published on the Site. Any additional draws are not tracked, their results are not published, and Winnings are not paid out.
15. Prizes
15.1. General information
The site divides lottery prizes into the following divisions (hereinafter “Prize Divisions”):
a) the main prize or Jackpot and prizes over $10,000 (“Big Prizes”);
b) Prizes of less than $10,000 (“Other Prizes”).
Depending on the Prize division, the User can use the following options for receiving the Prize:
a) The User can personally collect the Prize in the country of the Lottery Operator;
b) Lotto N Crowd, an affiliate of The Lotter can transfer the winning amount to the User’s Personal Account after receiving the prize from the Lottery Operator.
15.2. Big Prizes
Big Prizes must be independently received by the User. In some cases, Lotto N Crowd, an affiliate of The Lotter may receive a Big Prize from the Lottery Operator on behalf of the User and transfer it to the User. The procedure and conditions for receiving prizes on behalf of the User are discussed individually in each specific case.
15.3. Other Prizes
The User agrees that Lotto N Crowd, an affiliate of The Lotter receives Prizes up to $10,000 on the User’s behalf and credits them to his Personal Account. Withdrawals of winnings are made in accordance with these Terms. To withdraw the winnings, the User can only use the means of payment which he used to make purchases on the Site.
15.4. Syndicate Winnings
Withdrawing the winning from the purchase of a Share in a Syndicate is possible only in the form of crediting said Winnings to the User’s Personal Account after the Lotto N Crowd receives the total winnings of the Syndicate.
16. Receiving the winning personally
16.1. General information
In cases when the User receives the Winning personally, he must independently collect his prize directly from the Lottery Operator. In this case, Lotto N Crowd will arrange a meeting with one of its representatives in the country of the Lottery Organizer.
The original ticket can be issued to the User only in cases when he receives the Winning personally in the country of the Lottery Operator.
The representative of Lotto N Crowd, an affiliate of The Lotter personally hands over the winning Lottery ticket to the User, and the User agrees to cooperate with Lotto N Crowd. to speed up and simplify the process of transferring the winning Lottery ticket to him. When transferring a winning Lottery ticket, the User undertakes to sign a legally executed document stating that the User:
a) received a winning Lottery ticket from a Lotto N Crowd Representative;
b) is solely responsible for receiving the Prize;
c) waives any legal or fairness-based claims, rights and remedies against The Lotter or its Local Representative, regardless of whether they received a Prize from the Lottery Organizer or not.
16.2. Transportation costs
If the User is not located in the Lottery Operator’s Territory (hereinafter referred to as the “Lottery Operator’s Territory”), then he bears moral and material responsibility for traveling to the Lottery Operator’s Territory to receive the Prize. In this case, all costs are borne by the User.
At its discretion, Lotto N Crowd, an affiliate of The Lotter may pay the User associated justified costs if he is not currently located in the Lottery Operator’s Territory and is entitled to receive the Prize. By agreeing to the covering of expenses by Lotto N Crowd, the User agrees to take part in the marketing activities of Lotto N Crowd in accordance with the individual conditions presented to him.
16.3. Waiver of breach
The User who goes on a Trip to receive the Prize agrees that he bears full material and moral responsibility for:
a) obtaining any visas and entry permits to the Lottery Operator’s Territory;
b) obtaining travel insurance and other medical consents;
c) unconditional compliance with any rules of the Lottery Operator.
The Lottery Operator may ask the User to fill out some questionnaires, forms or documents, as well as submit some documents and forms prior to the release of the Prize. The User agrees that in case of refusal to provide any information, documents or forms, the Lottery Operator reserves the right not to release the Prize to the User. The User hereby waives any legal or fairness-based claims, rights and remedies against Lotto N Crowd, an affiliate of The Lotter or its Local Representative regarding:
a) inability to travel due to any injury, loss, incident or disease;
b) any impossibility to fulfill the requirements of the Lottery Operator, as a result of which the User will not be able to receive the Prize.
17. Crediting the winnings to the personal account
17.1. General information
In the circumstances specified in clauses 15.1 and 15.3 of these Terms, the User has the right to use the service of receiving the Prize, which the The Lotter will receive on his behalf and transfer to his Personal account. Immediately after the crediting of the winning received by Lotto N Crowd from the Lottery Operator to the User’s Personal Account, the latter reserves the right to:
a) place Orders on the Lotto N Crowd, an affiliate of The Lotter website using the funds received;
b) withdraw money from the Personal Account within one (1) year period. To withdraw winnings, the User can only use the means of payment which were used to make purchases on the Site.
c) In case of leaving an application for withdrawal of winnings, Lotto N Crowd may request the User’s data for the “Know your client” procedure.
17.2. Receiving the Prize
The User authorizes Lotto N Crowd, an affiliate of The Lotter and its Representatives to receive the Prize on his behalf and transfer the Prize to him. Lotto N Crowd makes every reasonable effort to transfer the Prize to the User as soon as possible after receiving the Prize from the Lottery Operator. If the Lottery Operator is unable to transfer the Winning to Lotto N Crowd on behalf of the User, the User agrees that:
a) Lotto N Crowd, an affiliate of The Lotter does not and will not have any authority to credit the corresponding amount of Winnings to his Personal Account;
b) Lotto N Crowd, an affiliate of The Lotter transfers the winning Lottery Ticket to the Lottery Operator on the territory of the Lottery Operator so that the User can independently receive his Winning from the Lottery Organizer.
17.3. Fund deduction
If Lotto N Crowd, an affiliate of The Lotter receives the Winning on behalf of the User and transfers the Winning to his Personal account, the User agrees that:
a) he will cover bank charges that may arise during the transfer of the Winnings;
b) in the country of the Lottery Operator, state and local taxes may be levied on lottery prizes, and therefore the Prize is transferred net of the established taxes.
18. Notification service
18.1. General information
Site Users have the opportunity to receive news and notifications about Draws, Jackpots, Winnings, as well as the results of Draws (hereinafter collectively the “Notification Service”). This service is provided to Users via e-mail (hereinafter “Email-notifications”). The User can at any time cease to use the Notification Service using certain Site Tools, or by sending a corresponding refusal in accordance with the Privacy Policy. The User agrees that, in addition to the notifications, he may receive advertising and commercial messages from Lotto N Crowd, an affiliate of The Lotter.
18.2. Valid e-mail address
In order to use the Notification Service, the User must:
a) create a Personal Account on the Lotto N Crowd website;
b) comply with these Terms of Use;
c) maintain an active external email address (hereinafter “Email Address”).
The User can select the Notification Service using the Site Tools and choose the information he would like to receive about Lottery Draws, Prizes, Services, as well as any other information.
The User will receive Notifications until he uses the Site Tools to stop using the Notification Service, or, through the Tools, changes/filters the type of Notifications that he would like to receive.
19. Promotional campaigns
19.1. Through Notifications, Lotto N Crowd, an affiliate of The Lotter may invite Users to take part in promotional campaigns (hereinafter referred to as the “Promotions”). The terms of participation in Promotions are specified in the Notification and are governed by these Terms of Use. Information about current Promotions is displayed on the Site and can be changed and/or updated.
20. VIP-club
20.1. Users who meet certain requirements may be invited to take part in special promotions that are only available to members of the VIP Club (hereinafter “VIP Club”). Lotto N Crowd, an affiliate of The Lotter has the right to independently:
a) determine the criteria for the selection of Users to the VIP-club;
b) determine the benefits, privileges and special offers that are available to members of the VIP-club;
c) cancel or suspend the work of the club at any time;
d) cancel or suspend the participation of any user at any time.
The User agrees that his participation in the club is governed by these Terms of Use.
21. “Invite A Friend” Service
21.1. General information
The User can use the “Invite a Friend” service in order for his friend or acquaintance (hereinafter “Friend”) to open a Personal Account on the Site and start using the Site Services in accordance with these Terms of Use. In order to be eligible to use the Invite a Friend service, the User must:
a) be a registered user of the Site;
b) comply with these Terms of Use.
The user who decides to use the “Invite a friend” service agrees that:
a) he personally knows the person he is inviting;
b) he cannot send invitations to a Friend, whose IP address matches his IP address;
c) he will not misrepresent his relationship with Lotto N Crowd, an affiliate of The Lotter to third parties, give false information about the Site or the Company, give any guarantees and promises on behalf of the Company, or provide any information on behalf of the Company.
Residents of some countries cannot use the Invite a Friend service. The list of countries whose residents are not allowed to participate in this promotion is specified by the Lotto N Crowd user support service. If the User wishes to use the “Invite a friend” service, he must go through the “Know your customer” procedure. If the User refuses to go through said procedure, he will not be able to use this service.
21.2. Email invitation
When the User transmits a valid email address of his friend, the Friend is sent an invitation by email, in which Lotto N Crowd invites him to visit the Site using the link in the letter (hereinafter referred to as the “Invitation Link”), as well as register on the Site and start using the Site Services. The Invite Link is used to verify that the Friend was actually invited by the User through the Lotto N Crowd Site using the Invite a Friend Service. The User agrees that if the registration of his Friend on the Site took place without using the Invitation Link, it is impossible to track and record the use of the “Invite a Friend” service, therefore, the User does not receive a reward, even if his friend registered on the Site and made a purchase.
21.3. “Invite a friend” reward
If the Friend registers on the Site and places an Order for participation in the Lottery Draw and pays for it with Real money, the User who invited this Friend may be entitled to receive Bonuses, which are credited to the User’s Personal Account on the Site and can be used exclusively for placing Orders on the Lotto N Crowd website (hereinafter referred to as “Friend Invite Reward”).
The amount of Bonuses is indicated on the Site and may be changed.
Bonuses are credited within three working days after the Friend has placed his first Order for participation in the Lottery Draw and paid for it with Real money.
22. Subscription Service
22.1. The Site allows Users to occasionally automatically participate in some of the lotteries presented on this Site, as part of the “Subscription” service.
22.2. If the User selects the Subscription option and subscribes to the Drawings of a particular Lottery, the Site for a limited amount of time allows him to participate in each subsequent Draw of this Lottery. The User accepts that the frequency of the Drawings depends on the Lottery in which he will participate. The User can simultaneously participate in any number of Subscriptions.
22.3. To participate in the Drawings of any Lottery within the Subscription, the same combination of numbers is used that the User chose when he began to participate in this Subscription. This combination of numbers cannot be changed during the Subscription.
22.4. The User agrees that his Subscription and associated payment obligations will remain in effect until a) the Subscription expires, or; b) until he cancels his participation in this Subscription in the Personal Account. The User can at any time cancel his participation in the Subscription in his Personal Account.
22.5. During the entire period of the Subscription in which the User participates, an amount of money equivalent to the cost of the lottery ticket that will participate in the current draw under the Subscription will be debited from his Personal Account or Bank Card.
The payment for the Lottery Ticket as part of the Subscription is first of all debited from the User’s Personal Account on the website, or if there are no funds in the Personal Account to pay for the Order, the payment for the Lottery Ticket is debited from the User’s bank card if it is connected to his Account. The User agrees to timely replenish the Personal Account on the website, or the balance of the Bank Card connected to his Account, for the timely and unimpeded payment of the Lottery Ticket by Subscription.
A lottery ticket for participation in the Draw by Subscription is paid for and reserved as soon as the acceptance of Orders for the current Draw begins. If the User cancels his participation in the Subscription, money will no longer be debited from his Personal Account or Bank Card to pay for Orders under this Subscription.
The User acknowledges that the price of the Order for each Lottery Ticket may be changed for a number of reasons, including but not limited to: currency conversion, a change in the ticket price at the initiative of the Lottery Organizer, or a change in the cost of Intermediary Services of the Site.
22.6. If an attempt to write off money to pay for a Lottery ticket by Subscription is unsuccessful, 4 hours after the first payment attempt, another attempt is made to write off funds. In this case, a notification is sent to the email address specified by the User that there are not enough funds on his account to pay for the Order. If the second attempt to pay is unsuccessful, another attempt to pay for the Lottery ticket is made four hours later. If after three attempts it is not possible to write off money to pay for the Lottery ticket, the “Subscription” option is canceled. After that, a notice of cancellation of the Subscription is sent to the email address specified by the User.
22.7. Subscription service may not be available in combination with other services.
23. Multi-Draw Service
23.1. The Site allows the User to pay for participation in several subsequent draws of a number of lotteries presented on this Site, within the framework of the “Multi-draw” service.
23.2. The User can simultaneously participate in any number of Multi-Draws of one or several Lotteries.
23.3. To participate in the Drawings of any Lottery within the framework of the Multi-Draw Service, the same combination of numbers is used, which the User has chosen to participate in the Multi-Draw when paying for the Order. The User agrees that this combination of numbers cannot be changed during the Multi-Draw.
23.4. The User agrees that his Multi-Draw will remain in effect until all Draws within this Multi-Draw are completed. The User agrees that he cannot cancel the current Multi-Draw.
23.5. If the User chooses the “Multiple Draw” option, he pays for several subsequent Draws of the selected Lottery, thereby he reserves his participation in these Draws.
23.6. The Multi-Draw service may not be available in combination with other services.
24. “First Bet Bonus” Service
24.1. If the User:
a) is using the Lotto N Crowd, an affiliate of The Lotter Site for the first time;
b) creates a Personal Account on the Site;
c) places the first Order for participation in the Lottery Draw, paying for it with Real money;
d) complies with these Terms of Use,
then he may be eligible for a certain Bonus, which Lotto Bonus adds as a greeting to the User to his Personal account on the Site, and which he can use exclusively for placing an Order/Orders on the Site. The Bonus amount is indicated on the website and may change. The Bonus for the first Order will be credited to the User shortly after placing his first Order paid for with Real money.
25. Betting on lottery results
25.1. Lotto N Crowd, an affiliate of The Lotter provides the opportunity for Users to place Bets on the Draw results of official state lotteries (hereinafter “Bets”). Lotto N Crowd is not a lottery operator and does not influence the results of the Draws. Making a bet on the Site does not constitute a lottery ticket purchase from the lottery operator on behalf of the player.
25.2. To accept Bets from Users, Lotto N Crowd, an affiliate of The Lotter:
a) provides tools on the Site using which Users can fill out and send online orders for placing a Bet.
b) publishes the Draw results on the Site and notifies the Users about the Draw results employing automated e-mail notifications.
c) calculates and credits the winnings to the User’s Account following section 39 of these Terms.
25.3. The placement of Bets and the publication of the results are carried out according to these Terms of Use, particularly with Sections 13 and 14.
25.4. Lotto N Crowd can use various financial instruments to secure the payment of Winnings to Users, including prize payment insurance, as well as the purchase of real lottery tickets. The choice of the payment securing method is made by Lotto N Crowd at its discretion.
25.5. Lotto N Crowd, an affiliate of The Lotter may use the services of Insurance Companies to secure the payment of Winnings, and therefore, by accepting these Terms, the User agrees that in case of winning a prize of Division A and/or B:
a) The Insurance Company and/or its agents may contact the User to request additional documents from the User and offer to sign agreements required by the Insurance Company to transfer the Winning to the User.
b) To comply with the money laundering legislation, the insurance company may require the User to undergo a “Know Your Customer” procedure.
If the User refuses to provide the documents to the Insurance Company or sign agreements necessary to transfer the Winning, the Insurance Company has the right to refuse to pay out the Winning applied to the appropriate Winning Bet .
25.6. In the case of ensuring the User’s bet, the Insurance Company is responsible for paying the Winning to the User. Lotto N Crowd, an affiliate of The Lotter is released from any payment obligations concerning the Winning Bet.
25.7. All Winnings are to be paid in Euros. The Insurance Company and The Lotter are not responsible for paying any costs or losses of the User due to currency conversion. Conversion is carried out at the xe.com rate at the time of the operation.
25.8. The Winnings are to be paid to the User in such amount as if the User who is not a resident of the country of the Lottery Operator (regardless of the actual residence and citizenship of the User) received it as a lump-sum cash payment, after paying all local and state taxes applied in the country of the Lottery Operator, as well as after paying all fees of the Lottery Operator. This is due to the need to keep the User in the same financial status as the winner of the Underlying Lottery.
25.9. For any Bet, Lotto N Crowd can announce an Additional Jackpot at its discretion. In this case, the Additional Jackpot’s announced amount is summed up with the announced Jackpot of the Underlying Lottery. To participate in the game with the Additional Jackpot, the player should select the “Millionaire Option” before confirming the Bet. If the user selects “Millionaire Option,” the Bet’s cost is increased by the amount indicated on the Site. Bets with the Additional Jackpot will be insured by the Insurance Company for the amount of the Additional Jackpot, summed up with the amount of the announced Jackpot of the Underlying Lottery. Payments on these Jackpots will be made according to the same rules specified in clause 26.1 of these Terms.
26. Winnings of bets on lottery results
26.1. Based on the official results and data provided by the Underlying Lottery Operators, Lotto N Crowd, an affiliate of The Lotter calculates the winnings for each bet according to the formulas below. The calculations differ for each Underlying Lottery and prize Division. App. No.1 indicates by what criteria the winnings are divided into Divisions, what method of calculation, and what reductions are applied to each of them. The final amount of the Winning amount to be paid to the User is determined based on the result of the Prize Calculation minus the amount of standard payments.
26.2. Division A prizes.
26.2.1. Winnings to be paid in respect of each Winning Bet in a given Division will depend on the number of winning tickets in that Division of the Underlying Lottery, the number of winning Bets in that Division, the Prize payable by the Operator of the Underlying Lottery for any winning tickets of the Underlying Lottery in that prize Division, as well as the announced Jackpot of the Underlying Lottery.
26.2.2. Division A winnings are calculated based on the distribution for that Division of the Announced Jackpot of the corresponding draw for that Underlying Lottery.
26.2.3. The Winnings to be paid on each Winning Bet in Division A are calculated as follows:
Winnings = (the announced Prize of the Underlying Lottery in Division A X the number of Winning tickets of the Underlying Lottery in Division A) / (the number of Winning tickets of the Underlying Lottery in Division A + the number of Winning Bets in Division A).
Example 1: The Announced Prize in Division A is € 30,000,000. There is one Winning Bet in Prize Division A and two more Winning Tickets have been announced by the Operator of the Underlying Lottery in Prize Division A. The winnings to be paid for this single Winning Bet are: (€ 30,000,000 X 2) / (2 + 1) = € 20,000,000.
If the Operator of the Underlying Lottery has not announced any Winning Tickets in this Division, the announced Prize in Division A is divided by the number of Winning Bets.
Example 2: The Announced Prize in Division A is € 30,000,000. There are two Winning Bets in Division A and the Operator of the Underlying Lottery in Division A has not announced any winning tickets for the Prize announced in that Division. The Winnings to be paid in respect of this single Winning Bet is: € 30,000,000 / (0 + 2) = € 15,000,000.
26.3. Division B prizes.
26.3.1. Winnings to be paid in respect of each Winning Bet in a given Division will depend on the number of winning tickets in that Division of the Underlying Lottery, the number of Winning Bets in that Division, and the Prize to be paid by the Operator of the Underlying Lottery for any Winning tickets of the Underlying Lottery in that prize Division.
26.3.2. Winnings to be paid for a Winning Bet in Division B are calculated as follows:
Winnings = (the announced prize in Division B of the Underlying Lottery X the number of Winning Tickets of the Underlying Lottery in Division B) / (the number of Winning tickets of the Underlying Lottery in Division B + the number of Winning Bets in Division B).
Example 1: There are two Winning Bets in Prize Division B and two Winning Tickets of the Underlying Lottery have been announced by the Operator of the Underlying Lottery. The announced prize for this Division is € 45,000 for each Winning Ticket. The winnings to be paid in respect of each Winning Bet in this prize Division are: € 45,000 X 2 / (2 + 2) = € 22,500.
If the Operator of the Underlying Lottery has not announced any Winning Tickets in this Division, the announced Prize is divided by the number of Winning Bets.
Example 2: There are only two Winning Bets in Division B and no Winning Tickets have been announced by the Operator of the Underlying Lottery in that Division. The announced prize in that Division is € 90,000. The Winnings to be paid for a Winning Bet is: € 90,000 / (0 + 2) = € 45,000.
26.4. Division C prizes.
26.4.1. Winnings to be paid for each Winning Bet in Division C equal the amount of the prize announced by the Operator of the Underlying Lotteryy in respect of the Winning Ticket of the Underlying Lottery in the corresponding prize Division.
26.5. Winning in a higher prize Division exclude winning in a lower Division, with Division A being higher than Division B and Division B being higher than Division C.
26.6. If the Operator of the Underlying Lottery has not announced a prize in the respective prize Division, the Winnings to be paid for each Winning Bet in that Division will be calculated in accordance with the distribution of Prizes set out in the Operator of the Underlying Lottery‘s rules.
26.7. According to these Terms Prizes from one prize Division cannot be transferred to another prize Division. This rule does not depend on whether otherwise specified in the rules of the Underlying Lottery and whether this action was performed by the Operator of the Underlying Lottery in the corresponding Draw. The procedure for assigning prizes to Divisions is established in clause 26.1 and cannot be changed, except in cases of changes in these Terms.
27. Additional provisions for the betting on lottery results and Instant Games Terms
27.1. In the event of insuring the User’s Bet and the winning of a division A and / or B prize, the Insurance Company is responsible for paying the Winning to the User, Lotto N Crowd, an affiliate of The Lotter is released from any payment obligations in relation to the Winning Bet.
27.2. Under no circumstances will Lotto N Crowd, an affiliate of The Lotter be liable for the refusal of the Insurance Company or the Operator of the Underlying Lottery to pay Winnings for any Winning Bet to the User, regardless of the reasons and grounds for such refusal.
In this case, the User does not have the right to make any claims against Lotto N Crowd, an affiliate of The Lotter regarding the payment of the Winning amount, and Lotto N Crowd has no obligation to fulfill these requirements of the User, including the payment of the Winning amount, refund of the cost of the Bet or the lottery ticket, or compensation of any expenses and losses of the User.
27.3. If a dispute arises between the User and the Insurance Company and/or the Operator of the Underlying Lottery, Lotto N Crowd has the right, at its discretion, but is not obliged, to take part in such disputes. Lotto N Crowd, an affiliate of The Lotter is not responsible for any costs or losses of the Parties related to these disputes.
27.4. If any disputes and disagreements regarding the Bets and Payouts on Winning Bets arise, the User may contact, among other things, the GC Gaming Curacao support service, as the Lot N Crowd/The Lotter licensor.
27.5. Lotto N Crowd, an affiliate of The Lotter provides Users with the opportunity, through the means available on the Site in the “Instant Games” section, to take part in one or more virtual games (Instant Games). The Instant Game is based on the operation of a random number generator that selects the winning number for the User.
27.6. The cost of one participation for each Instant Game and the procedure for determining the amount and type of winnings are posted on the Site in the “Instant Games” section. The User undertakes to familiarize themselves with this information before participating in the Instant Game. Participation in the Instant Game means the User’s consent to the terms of the game, its cost, and the procedure for determining the winnings, its size and type.
27.7. Payment for participation in the Instant Game is carried out by debiting the amount equivalent to one participation in the corresponding Instant Game from the User’s Account, subject to Section 11 of these Terms of Use.
27.8. According to the results of participation in one Instant Game, the User can receive a prize. The winnings in the Instant Game may be a cash prize to be credited to the User’s Personal Account, as well as the right to participate in one or more Instant Games for free. The use of winnings credited to the User’s Account is carried out following the provisions of Section 11 of these Terms of Use.
27.9. Lotto N Crowd, an affiliate of The Lotter reserves the right to independently determine the type and number of Instant Games available to the User and the conditions for participation in Instant Games and winnings in them. Therefore, each time the User visits the “Instant Games” section of the Site, he undertakes to independently familiarize himself with the information about the available Instant Games and the conditions for participation. Participation in the Instant Game means the User’s consent to the terms of the game, its cost, and the procedure for determining the winnings, its size and type.
27.10. Lotto N Crowd is not responsible for any downtime, failures, and other technical malfunctions in the operation of servers and other equipment. In the event of any malfunction in the operation of the equipment, the results of all Instant Games played during the malfunction will be canceled. Reimbursement of the cost of participation in Instant Game is at the sole discretion of Lotto N Crowd, an affiliate of The Lotter.
27.11. The User, by participating in the Instant Game, acknowledges that they use the Site and participate in the Instant Game at their own risk. Lotto N Crowd, an affiliate of The Lotter provides Users with the opportunity to participate in Instant Games without any express or implied warranties.
28. Intellectual property
28.1. All content of the Lotto N Crowd website, including but not limited to, texts, documents, descriptions, instructions, products, services, technologies, software, graphics, images, sounds, videos, trademarks, service marks, logos, slogans and other branding, are the property of Lotto N Crowd, an affiliate of The Lotter and may be protected by copyright, trademark, patent and other intellectual property laws. Lotto N Crowd reserves all rights regarding the Site in general and its Content in particular. The content of the site is provided to the User “AS IS” for personal use. If the User prints out the Content of the Site for personal use, he is obliged to retain all copyrights of the Site, as well as other proprietary notices contained therein.
28.2. Names, texts and logos of third-party products and companies shown on the Site and used in the materials of the Site are the property of their respective owners and may also be trademarked. All logos and names of companies, products and services owned by third parties and used on the Site are intended only for the purpose of identifying the products and services of these companies.
29. Compliance with terms and conditions
29.1. Lotto N Crowd, an affiliate of The Lotter reserves the right to read, view, save and disclose any information related to the operation of the Site and deems it necessary:
a) comply with any legal rules, regulations, court orders, and requests;
b) monitor compliance with these Terms of Use, including the application of investigations of violations;
c) eliminate any acts of fraud and activities aimed at disrupting and/or deteriorating the operation of the Site and/or creating any technical problems related to the operation of the Site;
d) protect the rights, property, and safety of Lotto N Crowd and its Users.
30. Links
30.1. Links to third-party resources
The Site may contain links to third-party resources for the activities, work, content, and privacy policy for which Lotto N Crowd, an affiliate of The Lotter does not bear any responsibility. Lotto N Crowd recommends that Users familiarize themselves with the rules and privacy policies of any third-party resources before using them.
30.2. Links to the Site
Lotto N Crowd allows the User to create a link to the Site if:
a) the User does not replicate any page on the Site;
b) the text of the hyperlink must accurately convey the Content of the Site;
c) The User provides only reliable, undistorted information about the Site and its relationship with Lotto N Crowd, an affiliate of The Lotter;
d) the domain name and content of the Site on which the link will be posted should not be offensive and/or controversial and also contain any information that violates intellectual property and/or any other rights of a legal entity or individual;
e) the owner of the Site and the Site on which the link will be posted comply with all of the above conditions and applicable laws.
31. Site content
31.1. Lotto N Crowd, an affiliate of The Lotter makes every reasonable effort to ensure that the Site Content is accurate and reliable. However, Lotto N Crowd cannot guarantee that the Site Content is exceptionally complete, accurate, timely, and free of errors. Lotto N Crowd reserves the exclusive right to change the Site Content at any time and volume without notifying the User. The User bears personal responsibility for the use of the Site Content.
32. Confidentiality
32.1. The User agrees that any information related to his activities on the Site can be used in accordance with the “Privacy Policy.” You can read the Privacy Policy at the link https://www.agentlotto.com/en/privacy-policy/.
33. User support
33.1. If the User has any questions, wishes, or complaints about the operation of the Site, Services, or Payments, he can contact the Lotto N Crowd User Support Service by:
a) email [email protected];
b) feedback forms;
c) “Online Chat” tool;
d) phone – everything is indicated on the Site in the “Support” section.
Lotto N Crowd, an affiliate of The Lotter makes reasonable efforts to process the User’s request to the User Support Service as soon as possible. The User agrees that he must clearly and comprehensively explain the reason for contacting the User Support Service for faster detection of the problem. Otherwise, he may be refused consideration of his Application.
34. Disclaimer of warranties
34.1. The Lotto N Crowd, an affiliate of The Lotter website is provided “AS IS” and does not imply any express or implied warranties, including and not limited to: a guarantee of commercial value, ownership, and suitability for specific purposes, without violating anyone’s rights arising from the regulation or practice of business transactions and trade regulations.
34.2. Lotto N Crowd does not guarantee that the Site will be free of errors and virus attacks. The Site may be temporarily suspended due to technical work, improvements, relaunch, or any other technical interference. The User agrees that Lotto N Crowd is not responsible for any disruption to the Internet, including but not limited to slow Internet connection, network and server reboots, delay, distortion and non-transmission of any data, and failure to pass payments.
34.3. Lotto N Crowd, an affiliate of The Lotter bears no responsibility for the services and content advertised on the third-party website. Lotto N Crowd is also not responsible for advertising methods used by a third party.
34.4. The User agrees that Lotto N Crowd, an affiliate of The Lotter is not responsible for the loss of a lottery ticket or an error when placing an Order and during the purchase of a Lottery ticket, for any technical errors and failures that may affect the purchase of a Lottery ticket and the Lottery ticket itself, as well as for human factor, as a result of which the Lottery ticket will not be purchased or will be acquired with an error (hereinafter the “Incident”). If an Incident has occurred, or Lotto N Crowd, an affiliate of The Lotter becomes aware of the Incident, Lotto N Crowd has the right to cancel the Application and is obliged to refund the User the cost of the Order.
34.5. The User agrees that any Site Content related to Lottery Draws may be incomplete and inaccurate and may subsequently change. All information about Lottery Draws is taken from official sources, and Lotto N Crowd, an affiliate of The Lotter cannot vouch for its accuracy and reliability. The User is responsible for independently verifying the Site’s information with the official sources of the Lottery Operator. In case of inaccuracies, Lotto N Crowd can correct this data in the future.
34.6. Lotto N Crowd, an affiliate of The Lotter cannot give any guarantees or assurances on the User’s chances of winning the lottery.
34.7. Lotto N Crowd, an affiliate of The Lotter does not guarantee that the Lottery Operator will conduct the Lottery Draw correctly and on time; and that the Lottery Operator will fulfill the obligations of the lottery ticket and pay all Prizes to the User. The User agrees that Lotto N Crowd is not responsible for the failure of any Lottery Operator to fulfill any of its obligations. Lotto N Crowd is not obliged to pay out any Prizes to the User if the Lottery Operator has not done so for any reason. The User waives any legal or fairness-based claims, rights, and remedies against Lotto N Crowd or its Local Representatives, regardless of the action/inaction of the Lottery Operator.
34.8. Lotto N Crowd, an affiliate of The Lotter is not a Lottery Operator and therefore does not create and/or conduct Lottery Draws. The User agrees to take part in the Lottery Draw voluntarily. If the User has a dispute with the Lottery Operator, another User, or any other Third Party, Lotto N Crowd is not responsible for resolving the dispute, does not compensate for any losses that have arisen or may arise, and does not accept claims from the injured parties. Lotto N Crowd may, but is not obligated to, monitor any disputes.
34.9. Unless otherwise stated in the Privacy Policy, Lotto N Crowd, an affiliate of The Lotter does not give any explicit or implicit guarantees that the User’s personal information and information related to his use of the Site will not be disclosed, made public, and/or transferred to third parties.
35. Limitation of liability
35.1. Under no circumstances may Lotto N Crowd’s aggregate liability exceed.
a) the amount that the User has paid to Lotto N Crowd within three months before the date of the claim;
b) 100 USD.
36. Damage compensation guarantees
36.1. The User agrees that he has no right to demand compensation for any losses, debts, and expenses from Lotto N Crowd, an affiliate of The Lotter and make any claim due to:
a) use or inability to use the Site;
b) a dispute between the User and the Lottery Operator, another User and any other third party;
c) the User’s failure to comply with these Terms of Use.
37. Termination of the agreement
37.1. These Terms of Use are effective until terminated by Lotto N Crowd, an affiliate of The Lotter. Lotto N Crowd reserves the right to unilaterally terminate the agreement between the Site and the User, as well as terminate the User’s access to the Site or any part of it for non-compliance with the Terms of Use. Lotto N Crowd does not bear any responsibility to the User for terminating access to the Site.
37.2. In case of unilateral termination of the agreement with the User by Lotto N Crowd, an affiliate of The Lotter, the User has the right to return the unspent Real money in his Personal Account. A request can be made any time within one (1) year. To do this, the User must make a written request by email to [email protected]. The User must provide comprehensive information in the request, including billing details and a short cover letter. The term for processing these requests is the same as in clause 9.4 of the Terms of Use. If the User has not submitted such a request within one (1) year, all specified funds are transferred to the Lotto N Crowd, an affiliate of The Lotter’s disposal.
38. Rights assignment
38.1. These Terms of Use, or any rights and licenses granted under this document, cannot be transferred or assigned by the User. However, they can be assigned by Lotto N Crowd without restrictions and prior notice.
38.2. The User cannot transfer, sell, or pledge their Account to another person. This prohibition includes the transfer of any assets of the value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes, however, is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
39. Payment disagreements
39.1. If the User has any disagreements about Payments made through the Site, including the value of the goods or the crediting of Bonus, the User should first of all contact the Lotto N Crowd, an affiliate of The Lotter User Support Service, explaining in detail the essence of the claim. Lotto N Crowd, in turn, will make every reasonable effort to respond as quickly as possible. The User agrees to cooperate with Lotto N Crowd for quick and friendly resolution of disputes.
40. Final clauses
40.1. All activities carried out on the Site, including any contractual and non-contractual relationship between the User and Lotto N Crowd, an affiliate of The Lotter, are carried out on the territory and under the jurisdiction of Curacao, regardless of the location and citizenship of the User.
40.2. When using the Site, the User also agrees that exclusively the Curacao law applies to the parties’ legal relations.
40.3. These Terms and Conditions and other provisions of the Site governing the relationship between the User and Lotto N Crowd, an affiliate of The Lotter are governed by and construed in accordance with the laws of Curacao.
40.4. Online gambling may be illegal in some jurisdictions, or its legality may be questioned. The User is solely responsible for checking and complying with the law of his actions in the jurisdiction of his location or affiliation. The User acknowledges and accepts that Lotto N Crowd, an affiliate of The Lotter does not give any legal advice or assurances and makes no statements regarding the legality of using their services in the jurisdiction where the User lives or permanently resides.
40.5. Lotto N Crowd, an affiliate of The Lotter does not give any legal advice or assurances and does not make any statements regarding the payment of local taxes in the jurisdiction where the User resides or permanently resides. Lotto N Crowd is not a tax agent and does not pay taxes for the User, except for the cases specified in these Terms.
40.6. The User accepts the exclusive jurisdiction of the courts of Curacao in relation to any questions and disputes related to the use of the Site and any relationship with Lotto N Crowd, an affiliate of The Lotter.
40.7. If by a ruling of a court of competent jurisdiction any of the rules of these Terms of Use is invalid, the remaining clauses of the Terms of Use remain valid and must be fully complied with.
Last update: September 13th, 2022.
