Frequently Asked Questions
Only users who are 18 years old or older may play the lottery. Users may need to be 21 years old or older in some states. We reserve the right to request age confirmation before paying out the winnings.
The Jackpot amount goes up with every draw if there is no Jackpot winner. The amount by which it goes up depends on the specific lottery. When someone wins the Jackpot, the next drawing starts with the minimum amount, which also depends on the particular lottery. You can find the detailed information about how a Jackpot amount is formed on each lottery’s page under the form of participation.
Since our agents need time to purchase your ticket or insure your bet before the draw, the entry cut-off time is before it starts. The timer on our website shows how much time is left until the entry cut-off time. During this time, you can buy a lottery ticket for the current draw. The entry cut-off time depends on the particular lottery and is usually 4-5 hours before the official draw begins.
If you are going to make a large purchase or make multiple entries in one go, please check with customer support to determine which payment limits are set on the site for your region. Otherwise, our security system may automatically block your account.
Each lottery’s draw time is indicated in the description section on the game page under the participation form.
Unfortunately, we are unable to broadcast lottery draws on our website. This is technically unavailable. Draws are only broadcasted on local television in the country where the lottery is held. However, many lotteries provide records of their draws after the results are announced. To find the draw videos, go to the “Results” section and click on the lottery’s results page you’re interested in.
Please pay attention: video recordings of draws are not available for every lottery!
Yes, we do have a mobile version. Using it, you can visit our website and play lotteries from your tablet or smartphone.
Yes, we have a handy mobile app for Android users. If you have an iOS smartphone, you can use our equally convenient mobile version.
Yes, our players can join syndicates (groups of players) on our website! Read more about it in the “How to play?” section of the FAQ.
The syndicate is the easiest way to increase your winning odds by hundreds of times and significantly save money. A syndicate is a group of people who collectively place a large number of entries, dividing all costs around each other. After the draw, all syndicate tickets’ winnings are summed up and divided among all participants of the group.
